Privacy

1 –  Any time you use this website, you will be bound by our current Privacy Policy. You should review this information every time you use the website to ensure that you agree with it.

2 –  Any personal data you provide, will be processed responsibly stored by RAÍZES, the company responsible for the treatment of the samefor the following purpose:

I – The development, performance and enforcement of the purchase and sale contract over the products you have purchased, or of any other contract between you and RAÍZES;

II – Attending to your requests;

III – To provide the user with information about products from RAÍZES or any other company belonging to the Group (products such as home furnishings, textiles, garments or any other accessories for the home, namely cosmetics and leather goods), including, with regard to the aforementioned items,sending promotional messages by e-mail or by any other equivalent automatic electronic means (such as SMS), as well as by telephone. If you are a registered user, you can change your preferences in respect of receiving such communications by logging into the MY ACCOUNT section of this website and editing your preferences.

IV – In case you provide us with third-party personal data, you undertake to have informed them and obtained their consent for the purposes indicated above. Remember that security, when using this website, also depends on the proper use and conservation of your password.

3 – RAÍZES being data controller of the file, undertakes to keep your personal information confidential and to ensure the exercise of your access, rectification, erasure and objection rights. If necessary, we will ask you to provide us with a copy of your ID card, passport or other valid identity document. In the event you decide to exercise such rights and that your e-mail appears as part of the personal details you have provided us with, we would be grateful if you could mention this specific circumstance, indicating the email address to which the right of access, rectification, erasure and objection are being exercised.

4 –  In order to comply with the purposes indicated in paragraph 2 above, it may be necessary to notify or transfer the information you provide us with to the holding company of the Group (whose activities are connected with the sectors of e-commerce, decoration, textiles, garments and home furnishings, as well as any other accessories of the above, including cosmetics and leather goods), as a result of which it is understood that by registering and providing us with information through this site, you are expressly authorising us to make these communications and/or transfers to the aforementioned companies belonging to the Group.

5 – The user (You) hereby guarantees that the personal data provided are true and accurate and undertakes to notify us of any change or alteration of them. Any loss or damage caused to the website or to the person responsible for the website or to any third person through the provision of erroneous, inexact or incomplete information on the registration form, will be the exclusive responsibility of the User.

6 – Information about Cookies: By accepting this Privacy Policy you consent to the use of the cookies used on this website.

What is a Cookie?


What is a Cookie?
A Cookie is a small text file that a website stores on your PC, telephone or any other device, with information about your navigation on that website. Cookies are necessary to facilitate browsing and to make it more user-friendly, and they do not damage your computer. While this Policy uses the general term “Cookies”, as they are the main method for storing information used by this website, the browser’s “Local Storage” space is also used for the same purposes as the Cookies. All the information included in this section is also applicable to this “Local Storage”.

What are Cookies used for on this website?


Cookies are an essential part of how our website works. The main purpose of our Cookies is to improve your browsing experience. For example, they are used to remember your preferences (language, country, etc.) while browsing and on future visits.
The information collected by the Cookies also enables us to improve the site by estimating numbers and patterns of use, the suitability of the website to the individual interests of the users, quicker searches, etc. 
On occasions, if we have obtained your informed consent in advance, we may use Cookies, tags or other similar devices to obtain information that enables us to show you, either from our own website or from third-party websites or any other means, advertising based on the analysis of your browsing habits.

What are cookies NOT used for on this website?

We do not store sensitive personal data such as your address, password, credit or debit card data, etc. in the cookies that we use.

How can I avoid using Cookies on this website?

If you prefer to avoid the use of Cookies on this page, taking into account the above-described limitations, first you must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website.
 You may use this option for preventing the use of Cookies at any time.

How do I disable and prevent the use of Cookies?

You may restrict, block or delete the Cookies from this website at any time by changing the configuration of your browser following the steps indicated below. While settings are different in each browser, Cookies are normally configured in the “Preferences” or “Tools” menu. For further details on configuring Cookies in your browser, see the “Help” menu in the browser itself.